About us

Kommunikation Ost-West (East-West Communications), KOW, was established in 1997 with domicile in Andelfingen, Switzerland. Since then, it has provided support to small and medium sized businesses from Central and eastern Europe in building up solid business relationships between export partners.

Proximity to and knowledge of markets form the key to business success for exporters. East-West Communications offers the export services which small and medium sized businesses most often require in language supported forms: in Russian and Serbo-Croatian, as well as in other eastern European languages.

The external KOW network with its expert, competent employees cooperates in close association with us and our clients. Thus we are able to construct a bridgehead in your target markets. Our goal here is to complement your export manager in exactly those places where you need us.

KOW actively observes a lean business structure. This permits us to work for you with full awareness of costs and taking the special prerequisites of small and medium sized businesses into account.
 
Office in Switzerland
Regula Spalinger, Manager of East-West Communications, is a certified manager of foreign business from the EVA (Europäischer Verband für Aussenwirtschaft, European Association of External Economy). She completed long sojourns in Russia (St. Petersburg) and Croatia (Zagreb). In 1994, she completed her university education in Slavic languages and English in Zurich, Switzerland. She has many years of experience in the coordination and management of projects involving foreign trade, as well as long-term practice as a translator.
The KOW office in Switzerland offers export services at the front, in conjunction with contractual partners and other economic offices in Eastern Europe and Switzerland. Expert translations in almost all eastern European languages.
Contractual partners in many eastern European countries
- Russia / CIS: national point of emphasis
- South-Eastern Europe with Croatia, Serbia, Montenegro, Kosovo, Macedonia, Bulgaria, Romania: national points of emphasis
- Czech Republic
- Slovakia
- Baltic states

The KOW contractual partners are proven experts in the area of market analysis. Furthermore, they have long-term experience with their own enterprises in the economic environment of their regions; thus, they have a broad contact and information network at their disposal. Small companies which have gained a reputation over the years in their markets due to prudent management are preferred partners, as they bring an inner view and personal engagement for small and medium sized enterprises, which these businesses require for the realization of their export/import plans.

Network of economic experts
Furthermore, we maintain contact with economic experts in Switzerland and abroad on a regular basis; we consult these services when necessary on an individual basis. These include, for example, the chambers of commerce in Eastern Europe and Switzerland, individual trade associations and ministries, trade representatives in the various embassies, trade associations of small and medium-sized businesses in Eastern Europe, or with specialized economic attorneys and fiduciaries.